pg 13 Privacy Policy – How Your Data Is Handled

Last updated: June 2025

This Privacy Policy explains what personal data pg 13 collects from players in the Philippines, how that data is used and stored, and what rights you have in relation to it. By using the pg 13 platform, you acknowledge and accept the practices described in this policy.

1. What Data We Collect

pg 13 collects personal data when you register for an account, make transactions, or use the platform. The types of data collected include:

  • Account information: Full name, date of birth, email address, mobile number, and username provided at registration.
  • Identity verification documents: Government-issued ID or other documents submitted to verify eligibility and age, as required by Philippine gaming regulations.
  • Financial and payment data: Deposit and withdrawal records, transaction history, and Philippine Peso (₱ / PHP) account balance information. We do not store full payment card numbers.
  • Device and browser data: IP address, device type, operating system, browser version, and screen resolution collected automatically when you access the platform.
  • Usage data: Pages visited, games played, betting history, session duration, and interaction patterns within the platform.
  • Cookies and tracking data: Session cookies and analytics identifiers described further in Section 3 of this policy.

Providing accurate and complete information is a condition of using the pg 13 platform. Inaccurate data may result in account suspension pending verification.

2. How We Use Your Data

pg 13 uses the personal data we collect for the following purposes:

  • Account management: To create, maintain, and secure your account, verify your identity, and process login requests.
  • Transaction processing: To process deposits and withdrawals in Philippine Peso and maintain an accurate record of your account balance and transaction history.
  • Platform operation: To provide access to sports betting, slot games, live casino, and the game lobby, and to record your activity for account purposes.
  • Regulatory compliance: To meet identity verification, anti-money laundering, and responsible gaming obligations under Philippine law.
  • Customer support: To respond to account questions, dispute investigations, and technical support requests.
  • Platform improvement: To analyse usage patterns, troubleshoot issues, and improve the platform experience for players in the Philippines.
  • Security: To detect and prevent fraud, unauthorised account access, and abuse of platform features.

pg 13 does not use your data for unsolicited third-party marketing. We do not sell personal data to external parties for commercial purposes.

3. Cookies and Tracking Technologies

The pg 13 platform uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how the platform is used. The main types of cookies used are:

  • Session cookies: Required for login persistence and secure navigation within the platform. These expire when you close your browser.
  • Functional cookies: Store your preferences such as language settings and display options to improve your experience on return visits.
  • Analytics cookies: Help us understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data is aggregated and does not identify individual users.

Most browsers accept cookies by default. You can configure your browser to block or delete cookies, but doing so may affect platform functionality — including the ability to stay logged in or access certain features.

pg 13 does not use advertising cookies or share tracking data with third-party advertising networks.

4. Data Storage and Security

Player data collected by pg 13 is stored on secured servers. We apply standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and loss. These include access controls, encrypted data transmission, and regular security reviews.

Account data is retained for as long as your account is active and for the period required by Philippine regulatory obligations after account closure. Financial transaction records may be retained for a longer period where required by law.

While we implement appropriate security measures, no online platform can guarantee absolute security. You are also responsible for protecting your own login credentials and not sharing them with third parties.

5. Sharing Data with Third Parties

pg 13 does not sell, rent, or trade your personal data. In limited circumstances, data may be shared with the following categories of third parties:

  • Payment processors: To facilitate deposits and withdrawals in Philippine Peso. Payment providers receive only the transaction data necessary to complete the transfer.
  • Identity verification services: Third-party providers used to verify government-issued ID or other eligibility documents as required by Philippine gaming regulations.
  • Technology service providers: Hosting, security, and platform infrastructure providers who process data on our behalf under data processing agreements.
  • Regulatory and law enforcement authorities: Where required by Philippine law, court order, or gaming regulatory authority.

All third-party service providers used by pg 13 are contractually obligated to handle your data securely and only for the purposes specified. They are not permitted to use your data for their own unrelated purposes.

6. Your Rights as a User

As a player on the pg 13 platform, you have the following rights in relation to your personal data:

  • Access: You may request a copy of the personal data we hold about your account.
  • Correction: You may request correction of inaccurate or incomplete personal data associated with your account.
  • Deletion: You may request deletion of your account and associated personal data, subject to our obligations to retain certain records under Philippine law.
  • Withdrawal of consent: Where we rely on your consent to process data, you may withdraw that consent at any time. This will not affect any processing that has already taken place.

To exercise any of these rights, contact our support team at [email protected]. We will respond to requests within a reasonable timeframe and in accordance with applicable Philippine privacy regulations.

7. Protection of Minors

The pg 13 platform is strictly for users aged 21 and above in accordance with Philippine online gaming regulations. We do not knowingly collect or process personal data from anyone under the age of 21.

If we become aware that an account has been created by or on behalf of a minor, we will suspend the account immediately and delete any associated personal data. If you believe a minor has accessed the platform using your account or another account, please contact us at [email protected] immediately.

Parents and guardians are encouraged to use appropriate device controls and monitoring tools to prevent minors from accessing online gaming platforms. See our Responsible Gaming page for further guidance.

8. Updates to This Policy and How to Contact Us

pg 13 may update this Privacy Policy from time to time to reflect changes in platform practices, regulatory requirements, or technology. When changes are made, the revised policy will be posted on this page with an updated date. We encourage you to review this policy periodically.

Continued use of the pg 13 platform after the revised policy is posted constitutes your acceptance of the updated terms.

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise any of your data rights, you can contact our support team:

For full platform usage terms, see our Terms and Conditions.

Questions? We're Here to Help

For account help, data requests, or platform questions, check the FAQ or reach our support team directly. pg 13 is here for players in the Philippines.

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